Satisfaction Guarantee

Last updated: July 14, 2026

Overview

At David Protein, we stand behind our products and quality controls. If for any reason you are not satisfied with a David Protein product you purchased directly from davidprotein.com, we'll send you a replacement product, let you try another product, or provide a refund.

Please note that, unless otherwise required by law, the Satisfaction Guarantee is not available for products purchased outside of davidprotein.com, including from any authorized or unauthorized sellers of our products.

For purchasers in Canada, the Satisfaction Guarantee does not cover return shipping costs.

How to Claim the Guarantee

To submit a Guarantee request, contact us directly at [email protected]. You will be asked to provide your order number and the reason you are unsatisfied with the product. You may also be asked to submit photos of your product or its packaging, or provide other information to assist David Protein in processing your request.

Guarantee Guidelines

David Protein reserves the right to verify information, require a valid proof of purchase, and to deny requests in its discretion in cases of suspected fraud or where David Protein concludes that the purchaser has abused the Satisfaction Guarantee. David Protein may amend or terminate the Satisfaction Guarantee at any time without notice.

The Satisfaction Guarantee does not apply to wholesale orders placed through our wholesale website. Please reach out to [email protected] if you need support (alternate flavors, replacement for damaged product, etc.). We'll make it right.